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This English version is provided for convenience. In case of any discrepancy, the Portuguese version prevails.

Frendz Privacy Policy

Version of October 31, 2024

Your privacy is important to us. It is Frendz's policy to respect your privacy with respect to any information we may collect on the Frendz website, as well as on other websites and services that we own and operate.

We request personal information only when we genuinely need it to provide a quality service. We do so by fair and transparent means, always with your knowledge and consent. In addition, we explain why the data is being collected and how it will be used.

We retain the information collected only for as long as necessary to provide the requested service. When we store data, we adopt commercially reasonable security practices to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

We do not share personally identifiable information of producers or users registered on the platform, except when required by law or court order, at the request of a buyer seeking to identify the seller of a given digital product, or in cases where a person has a legitimate interest.

Our website may contain links to external websites that are not operated by us. Please be aware that we have no control over the content and practices of those websites and cannot accept responsibility for their respective privacy policies.

You are free to decline our request for personal information, with the understanding that, in such case, we may be unable to provide all of the services you desire.

Your continued use of our website will be deemed acceptance of our practices regarding privacy and the processing of personal data. If you have any questions about how we handle user data and personal information, please contact us.

What are cookies?

As is common practice with professional websites, this website uses cookies, which are small files downloaded to your computer to improve your experience. This page describes the information they collect, how we use it, and why we sometimes need to store these cookies. We also explain how you can prevent these cookies from being stored, although doing so may affect the functionality of certain features.

How do we use cookies?

We use cookies for a variety of purposes, detailed below. Unfortunately, in many cases there are no industry-standard options for disabling cookies without completely disabling the functionality they add to the website. We recommend that you leave all cookies enabled if you are unsure whether or not you need them, particularly if they are used to provide a service that you use.

Disabling cookies

You may prevent cookies from being set by adjusting your browser settings (consult your browser's Help section for instructions on how to do so). However, disabling cookies may affect the functionality of this and many other websites you visit and may disable certain features and functionalities.

Cookies we set

Account cookies: If you create an account with us, we use cookies to manage the sign-up process and account administration. These cookies are typically deleted when you log out; in some cases, however, they may be retained to remember your preferences.

Login cookies: We use cookies to remember that you are logged in, so that you do not need to log in on each new page. These cookies are typically deleted when you log out.

Email newsletter cookies: For newsletter or email subscription services, cookies help remember whether you are already registered so that the appropriate notifications can be displayed.

Order processing cookies: For e-commerce features, these cookies ensure that your order is remembered from page to page so that it can be processed correctly.

Survey cookies: We use cookies to remember who has already participated in surveys or to generate accurate results when pages are changed.

Form cookies: When you submit data through forms, such as contact forms, cookies may be set to remember user details for future correspondence.

Site preference cookies: These cookies help remember your preferences on the website in order to provide a personalized experience.

Third-party cookies

In some cases, we also use cookies provided by trusted third parties. The third-party cookies you may encounter on our website are detailed below.

This website uses Google Analytics, one of the most widespread and trusted analytics solutions on the Web, to help us understand how you use the website and how we can improve your experience. These cookies track information such as the time you spend on the website and the pages you visit. For more information about Google Analytics cookies, please refer to the official Google Analytics page.

More information

We hope this policy clarifies our practices and, as mentioned above, if there is something you are unsure whether you need or not, it is safer to leave cookies enabled in case they interact with any of the features you use on the website.